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COVID-19 DELAYS:
Our team in Sussex who pack and send your orders are now having to work in solo shifts to stay safe and limit the spread of the virus.
We are now only able to accept pre-orders for delivery after mid February. We hope that by taking these precautions, we will be able to get back to normal as quickly as possible. Thank you and stay safe.


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Returns & Exchanges

Returns & Exchanges

Returns and exchanges are super simple and free with Collect+

Click here to process a return

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Monogrammed items cannot be returned.



Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.



Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at team@pigletinbed.com

If you have any questions about your return, exchange or refund please contact us at team@pigletinbed.com



WoolOvers Returns

As all of the products that are part of our WoolOvers collaboration are dispatched directly from their warehouse, returns also need to be sent back directly to them. Info on how to return your item to them can be found here.