FAQ

About our products
Where is Piglet in Bed’s linen made?
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All our linen is sourced from Europe and is OEKO-Tex Standard 100 certified . Some of it is woven and sewn in China and the rest is woven and sewn in Portugal (such as our linen gingham bedding collection). Head to our Journal to find out more about the wonderful fabric that is linen, as well as information on how to care for your linen bedding.

Where is Piglet in Bed’s cotton made?
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All the cotton in our bedding and towels is sourced in partnership with the Better Cotton Initiative, the world’s leading sustainability initiative for cotton. The cotton is then woven and sewn in Portugal, in facilities that are OEKO-Tex Standard 100 certified. Head to our Journal to find out all about our cotton bedding and towel collections, from sourcing information to care instructions.

Where are Piglet in Bed's towels made?
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All of our cotton towels are made in Portugal, in a facility accredited to OEKO-Tex Standard 100 and with a BSCI (Business Social Compliance Initiative) high rating of A.  All of the cotton in our towels is sourced in partnership with the Better Cotton Initiative.  Better Cotton is the world’s largest cotton sustainability programme with the aim of helping cotton communities thrive while protecting and restoring the environment. Head to our Journal to find all the important details on our towel collection, from sourcing information to care instructions.

Where is Piglet in Bed's Merino Wool from?
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The merino wool in our bedding inserts (duvets, pillows and mattress toppers) is sourced from Italy and is certified to be humanely sourced from flocks that are free-range and not farmed. The bedding is then produced by a family run company in Romania. Find out more about the benefits of sleeping in merino wool as well as everything you need to know about caring for your merino wool bedding in our Journal. Alternatively, you can hear our founder Jessica Hanley talk about our collection in this informative video!

What are the benefits of linen?
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As well as being exceptionally soft, linen's natural long fibres help to regulate your body temperature as you sleep with its breathability and high moisture absorbency. It's also perfectly weighted which helps to ease you into a wonderful deep sleep.

Linen is perfect for every season - fresh in the summer and warm in the winter. Another great quality of linen bedding is that it gets softer and softer with wear. The production of linen is very sustainable as every part of the flax plant can be used. It is a rotation crop, farmed naturally in small batches. Head to our Journal to find out more about the wonderful fabric that is linen, as well as information on how to care for your linen bedding.

Should I choose linen or cotton?
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The choice between the two fabrics is really down to personal preference, however we have listed out the pros and cons of each in our Journal post The Battle of the Naturals which is a helpful resource if you are having trouble choosing!

How do I look after my linen?
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There is a common misconception that linen is a tricky fabric to care for but it Is actually very durable and low maintenance.

Linen is a natural fabric that becomes softer and more absorbent with use (which is why we are such big fans) and is a breeze to care for. Here are a few pointers to help you make your linens last.

Washing:
Linen can be machine washed as well as hand washed. However, dry cleaning is not recommended.

Wash on a warm gentle cycle. A 40 degree wash is perfect for removing dirt and natural body oils, dissolving washing detergent as well as being eco-friendly.

An extra rinse will ensure that any powder residue Is removed as this can deteriorate linen fibres affecting their longevity.

Use a mild detergent and skip the fabric softener. Linen softens dramatically over time so no need to add softener.

Drying:
Air drying Is best but can leave your bedding feeling a touch stiff at first. To remedy this, we recommend a combination of line and machine drying. Stick your bedding In to the dryer for 10 minutes to soften, then hang on the line or spread flat whilst still damp to allow gravity to get rid of wrinkles.

Please note that linen dries faster than cotton so adjust tumble drier times accordingly to avoid scorching.

Ironing:
At Piglet we love the effortless, elegant texture of natural linen, however, they can be ironed whilst damp with a medium-hot iron, or steamed.

Stain Removal:
We strongly advise trying to tackle any stains as soon as possible by sprinkling with baking soda and adding a few drops of vinegar then blotting (not scrubbing). Bleaching Is not recommended as It breaks down fabric fibres.

What is included in a Bedtime Bundle
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A Bedtime Bundle includes a duvet cover, a pair of pillowcases and a flat or fitted sheet, in the colour of your choice. There is the option to swap a coloured sheet for a white sheet if preferred. Extra sheets and pillowcases can also be purchased in the bundle as additional extras. Alternatively, you can mix and match to your heart’s content by using our Linen Bundle Builder or our Cotton Bundle Builder  which allows you to add items from our entire linen or cotton bedding collection, for your own unique look.

Can my sleepwear be monogrammed?
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Yes it can! Make your sleepwear extra personal by adding your own initials or someone else’s for a very thoughtful gift. You can add this by selecting “add monogramming” underneath your chosen pyjamas. Choose from six thread colours and up to three letters. Currently this service is only available on our men and women’s pyjama sets, as well as our night shirts. The initials will be sewn above the breast pocket.

Can I buy wholesale?
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If you are a wholesaler and would be interested in purchasing Piglet in Bed products, we would love to hear from you! Please contact team@pigletinbed.com for more information on how to set up an account with our wholesale website.

Sizes & Fit
What size pillowcase should I buy?
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Make sure you buy the right size pillowcase for your pillow. We stock three sizes: standard, super-king and square. If you aren’t sure which one is best for you, please refer to our handy Pillowcase Size Guide.

What type of closure do your pillowcases have? 
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All our pillowcases have a simple envelope enclosure. 

What bedding sizes do you stock?
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Centimeters Inches
Pillowcases
Standard
75 x 50 cm
29.5 x 19.5 in
Super King
90 x 50 cm
35.4 x 19.5 in
Square
65 x 65 cm
25.6 x 25.6 in
Single
Duvet Cover
140 x 200 cm
55 x 79 in
Flat Sheet
180 x 275 cm
71 x 108 in
Fitted Sheet
90 x 190 x 30 cm
35.5 x 75 x 12 in
Double
Duvet Cover
200 x 200 cm
79 x 79 in
Flat Sheet
230 x 275 cm
90.5 x 108 in
Fitted Sheet
140 x 190 x 30 cm
55 x 75 x 12 in
King
Duvet Cover
225 x 220 cm
88.5 x 86.5 in
Flat Sheet
275 x 275 cm
108 x 108 in
Fitted Sheet
150 x 200 x 30 cm
59 x 79 x 12 in
Super King
Duvet Cover
260 x 220 cm
102.5 x 86.5 in
Flat Sheet
305 x 275 cm
120 x 108 in
Fitted Sheet
180 x 200 x 30 cm
71 x 79 x 12 in
What Women's pyjama sizes do you stock?
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X-Small Small Medium Large X-Large
CM IN CM IN CM IN CM IN CM IN
Pyjama Shirt
Chest 99 39 107 42 112 44 117 46 122 48
Sleeve 43 17 46 18 46 18 47 18.5 47 18.5
Trousers
Inside Leg 71 28 74 29 76 30 81 32 81 32
Leg Width 61 24 66 26 69 27 74 29 76 30
Elastic Waist (Not Outstretched) 61 24 66 26 71 28 76 30 79 31
Elastic Waist (Outstretched)
99 39 104 41 109 43 114 45 117 46
Shorts
Inside Leg 6 2.5 8 3 8 3 8 3 8 3
Leg Width 61 24 66 26 69 27 74 29 76 30
Elastic Waist (Not Outstretched) 61 24 66 26 71 28 76 30 79 31
Elastic Waist (Outstretched)
99 39 104 41 109 43 114 45 117 46
Cami Top
Length 64 25 65 25.5 66 26 66 26 69 27
Chest 86 34 91 36 97 38 102 40 107 42
Night Dress
Length 86 34 86 34 89 35 89 35 91 36
Chest 89 35 97 38 102 40 107 42 112 44
Hips 102 40 104 41 112 44 114 45 117 46
Night Shirt
Length 86 34 88 34.5 91 36 89 35 91 36
Sleeve 58 23 61 24 61 24 64 25 64 25
Chest 107 42 109 43 112 44 117 46 122 48
Hips 109 43 112 44 114 45 122 48 127 50
What Men's pyjama sizes do you stock?
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X-Small Small Medium Large X-Large
CM IN CM IN CM IN CM IN CM IN
Pyjama Shirt
Chest 102 40 112 44 117 46 122 48 124 49
Sleeve 43 18 46 18 46 18 48 19.5 48 19
Trousers
Inside Leg 74 29 79 31 81 32 84 33 84 33
Leg Width 66 26 69 27 74 29 76 30 81 32
Elastic Waist (Not Outstretched) 66 26 71 28 74 30 80 31 84 33
Elastic Waist (Outstretched)
104 41 110 43 114 45 118 46 122 48
What size pillows do you stock?
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LENGTH WIDTH
Standard 75 cm 50 cm
Super King 90 cm 50 cm
What duvets do you stock?
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Centimeters Inches
Pillowcases
Standard
75 x 50 cm
29.5 x 19.5 in
Super King
90 x 50 cm
35.4 x 19.5 in
Square
65 x 65 cm
25.6 x 25.6 in
Single
Duvet Cover
140 x 200 cm
55 x 79 in
Flat Sheet
180 x 275 cm
71 x 108 in
Fitted Sheet
90 x 190 x 30 cm
35.5 x 75 x 12 in
Double
Duvet Cover
200 x 200 cm
79 x 79 in
Flat Sheet
230 x 275 cm
90.5 x 108 in
Fitted Sheet
140 x 190 x 30 cm
55 x 75 x 12 in
King
Duvet Cover
225 x 220 cm
88.5 x 86.5 in
Flat Sheet
275 x 275 cm
108 x 108 in
Fitted Sheet
150 x 200 x 30 cm
59 x 79 x 12 in
Super King
Duvet Cover
260 x 220 cm
102.5 x 86.5 in
Flat Sheet
305 x 275 cm
120 x 108 in
Fitted Sheet
180 x 200 x 30 cm
71 x 79 x 12 in
What sizes of robe do you stock?
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Centimeters Inches
Length (underarm to hemline) 81 32
Arm Length (underarm to sleeve) 45 18
Shoulder Width  58 23
What size towels do you stock?
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Sizes
CM IN
Face Towel
Width 33 13
Length 33 13
Hand Towel
Width 50 20
Length 90 35
Bath Towel
Width 70 28
Length
130 51
Bath Sheet
Width 100 39
Length 150 59
Contact
How can I contact you by email?
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Drop us a line any time at team@pigletinbed.com - we are always happy to answer any questions you have.

We will always reply within 24 hours but usually much sooner!

How do I find you on Social Media?
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We love seeing your photos of our products in your home! Our social media platforms are also a great way to get inspiration and see how other people have styled  their Piglet in Bed purchases. Please tag us and follow us on the following platforms under the handle @pigletinbed on:

Instagram
TikTok
Facebook
Pinterest

About our shipping, returns & exchanges
What are your shipping methods and how long until I receive my order?
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All UK orders are shipped for FREE via DPD.

All international orders are shipped via DHL.

Orders are usually dispatched within 4 workings days.

For full details please visit our Shipping & Delivery page.

Tell me a bit about your packaging
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We know that reducing plastic waste is as important to you as it is to us. So we use recyclable materials across all of our packaging wherever possible.

If you would like any further details on this, get in contact with us at team@pigletinbed.com

How do I return an item?
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Returns and exchanges are super simple and free with Collect+

For full details please visit our Returns and Exchanges page.

What are your shipping rates?
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For a full breakdown of our shipping rates please visit our Shipping & Delivery page.

Orders & Discounts
What do I do if I want to cancel or change my order?
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No problem at all! Just get in contact with us at team@pigletinbed.com and we'll sort out whatever you need.

What forms of payment do you accept?
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You can safely and seamlessly pay through any of the following debit or credit cards:
Visa, MasterCard, American Express

You can also pay via the following online payment methods: 
Shopify Pay, Amazon Pay, PayPal , Google Pay, Clearpay or Revolut Pay

I have a problem with my order
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For any faulty, missing or wrong items received give us a shout at team@pigletinbed.com.

Do you sell gift cards?
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Yes, of course! What a great present idea.

You'll find them here.

Unfortunately you cannot use a discount code when purchasing this product.

Piglet Perks
What are Piglet Perks?
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This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?
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Anyone with an account is automatically enrolled. You can create an account with us at here.

How do I earn points?
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You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

How do I view my points balance?
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Your point balance is on every page in the top bar.

How do I redeem my points?
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Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to how many points I can earn?
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No. The sky's the limit!

What do 'approved', 'pending' and 'cancelled' statuses mean?
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Approved: These points can be redeemed on rewards immediately

Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

What happens if a friend I referred cancels or returns their order?
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Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?
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You, or someone you referred, cancelled or returned a purchase.

I completed an activity but did not receive points!
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It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points at checkout?
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Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the scheme?
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If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enroll you and you will lose any points you have accrued.

What happens if I want to rejoin the scheme?
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Just contact us and we'll re-enroll you. However, your point total will begin from zero.

How can I report a problem or leave feedback?
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Please use our normal contact details team@pigletinbed.com.

Purple Dot
What do I need to provide when I make a purchase?
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You will need to provide your email, shipping address and card details. All communications will be sent to your email address, including details of how to cancel
and any updates of your pre-order.

What are my payment options with Purple Dot
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Purple Dot accepts all the major card networks - Visa, MasterCard and American
Express.

What happens if I cancel my pre-order?
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You can cancel at any time, follow the cancellation link in your pre-order confirmation email.

You will receive an email confirming the refund and should see the money back in your account in 3-5 business days.

Can I change my email or shipping address?
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Yes! Send an email to team@pigletinbed.com with your updated details and a
member of the customer service team will get this updated for you. You will then
receive an updated pre-order confirmation email.

Is my payment information safe?
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Payment information is processed securely by Stripe. No card details are transferred to
or held by Piglet in Bed or Purple Dot. All transactions take place via
connections secured with the latest industry-standard security protocols.

I have cancelled my pre-order. How long will it take until I receive my refund?
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Once you have cancelled your pre-order, your refund will be processed within 3-5
business days.

I have asked for a refund. How will I be refunded?
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Refunds are issued back to the debit or credit card used at checkout.

Something went wrong, please contact us!

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