FAQ

About our products
What is all the fuss about linen?
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As well as being exceptionally soft, linen's natural long fibres help to regulate your body temperature as you sleep with its breathability and high moisture absorbency. It's also perfectly weighted which helps to ease you into a wonderful deep sleep.

Linen is perfect for every season - fresh in the summer and warm in the winter. Another great quality of linen bedding is that it gets softer and softer with wear.

The production of linen is very sustainable as every part of the flax plant can be used. It is a rotation crop, farmed naturally in small batches.

Additional information can be found on I Love Linen. If you're interested in finding out more.

Where is Piglet in bed's linen made?
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Our linens are sourced in France and sewn in China. We then package and ship your orders from our warehouse in Yorkshire.

How do I look after my linen?
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There is a common misconception that linen is a tricky fabric to care for but it Is actually very durable and low maintenance.

Linen is a natural fabric that becomes softer and more absorbent with use (which is why we are such big fans) and is a breeze to care for. Here are a few pointers to help you make your linens last.

Washing:
Linen can be machine washed as well as hand washed. However, dry cleaning is not recommended.

Wash on a warm gentle cycle. A 40 degree wash is perfect for removing dirt and natural body oils, dissolving washing detergent as well as being eco-friendly.

An extra rinse will ensure that any powder residue Is removed as this can deteriorate linen fibres affecting their longevity.

Use a mild detergent and skip the fabric softener. Linen softens dramatically over time so no need to add softener.

Drying:
Air drying Is best but can leave your bedding feeling a touch stiff at first. To remedy this, we recommend a combination of line and machine drying. Stick your bedding In to the dryer for 10 minutes to soften, then hang on the line or spread flat whilst still damp to allow gravity to get rid of wrinkles.

Please note that linen dries faster than cotton so adjust tumble drier times accordingly to avoid scorching.

Ironing:
At Piglet we love the effortless, elegant texture of natural linen, however, they can be ironed whilst damp with a medium-hot iron, or steamed.

Stain Removal:
We strongly advise trying to tackle any stains as soon as possible by sprinkling with baking soda and adding a few drops of vinegar then blotting (not scrubbing). Bleaching Is not recommended as It breaks down fabric fibres.

Can I see the linen before buying?
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You can order swatches of as many of our fabrics as you like here.

What are the different dimensions/sizes of the bedding?
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Centimeters Inches
Pillowcases
Standard
75 x 50 cm
29.5 x 19.5 in
Super King
90 x 50 cm
35.4 x 19.5 in
Square
65 x 65 cm
25.6 x 25.6 in
Single
Duvet Cover
140 x 200 cm
55 x 79 in
Flat Sheet
180 x 275 cm
71 x 108 in
Fitted Sheet
90 x 190 x 30 cm
35.5 x 75 x 12 in
Double
Duvet Cover
200 x 200 cm
79 x 79 in
Flat Sheet
230 x 275 cm
90.5 x 108 in
Fitted Sheet
140 x 190 x 30 cm
55 x 75 x 12 in
King
Duvet Cover
225 x 220 cm
88.5 x 86.5 in
Flat Sheet
275 x 275 cm
108 x 108 in
Fitted Sheet
150 x 200 x 30 cm
59 x 79 x 12 in
Super King
Duvet Cover
260 x 220 cm
102.5 x 86.5 in
Flat Sheet
305 x 275 cm
120 x 108 in
Fitted Sheet
180 x 200 x 30 cm
71 x 79 x 12 in
What are the different dimensions/sizes of the pillows?
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LENGTH WIDTH
Standard 75 cm 50 cm
Super King 90 cm 50 cm
What are the different sizes of the women's sleepwear products?
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X-Small Small Medium Large X-Large
CM IN CM IN CM IN CM IN CM IN
Pyjama Shirt
Chest 99 39 107 42 112 44 117 46 122 48
Sleeve 43 17 46 18 46 18 47 18.5 47 18.5
Trousers
Inside Leg 71 28 74 29 76 30 81 32 81 32
Leg Width 61 24 66 26 69 27 74 29 76 30
Elastic Waist (Not Outstretched) 61 24 66 26 71 28 76 30 79 31
Elastic Waist (Outstretched)
99 39 104 41 109 43 114 45 117 46
Shorts
Inside Leg 6 2.5 8 3 8 3 8 3 8 3
Leg Width 61 24 66 26 69 27 74 29 76 30
Elastic Waist (Not Outstretched) 61 24 66 26 71 28 76 30 79 31
Elastic Waist (Outstretched)
99 39 104 41 109 43 114 45 117 46
Cami Top
Length 64 25 65 25.5 66 26 66 26 69 27
Chest 86 34 91 36 97 38 102 40 107 42
Night Dress
Length 86 34 86 34 89 35 89 35 91 36
Chest 89 35 97 38 102 40 107 42 112 44
Hips 102 40 104 41 112 44 114 45 117 46
Night Shirt
Length 86 34 88 34.5 91 36 89 35 91 36
Sleeve 58 23 61 24 61 24 64 25 64 25
Chest 107 42 109 43 112 44 117 46 122 48
Hips 109 43 112 44 114 45 122 48 127 50

We offer our pyjamas in the following women's sizes:

  • Extra Small: 6
  • Small: 8-10
  • Medium: 12
  • Large: 14-16
  • Extra Large: 18

Our pyjamas are designed to have a relaxed oversized look.

What are the different sizes of the men's sleepwear products?
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X-Small Small Medium Large X-Large
CM IN CM IN CM IN CM IN CM IN
Pyjama Shirt
Chest 102 40 112 44 117 46 122 48 124 49
Sleeve 43 18 46 18 46 18 48 19.5 48 19
Trousers
Inside Leg 74 29 79 31 81 32 84 33 84 33
Leg Width 66 26 69 27 74 29 76 30 81 32
Elastic Waist (Not Outstretched) 66 26 71 28 74 30 80 31 84 33
Elastic Waist (Outstretched)
104 41 110 43 114 45 118 46 122 48
What are the different sizes of the kid's sleepwear products?
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3-4 Years 5-6 Years 6-7 Years
CM IN CM IN CM IN
Pyjama Top
Chest 61 24 66 26 71 28
Sleeve 36 14 41 16 43 17
Trousers
Inside Leg 36 14 41 16 48 19
Leg Width 41 16 46 18 46 18
What are the different sizes of the loungewear products?
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X-Small Small Medium Large X-Large
CM CM CM CM CM
Joggers
Inside Leg 68 68 68 68 68
Leg Width 27 28 30 30 31
Rise 37 38 38 39 40
Waist 72 74 78 80 82
Bag Size 40 x 30
40 x 30
40 x 30
40 x 30
40 x 30
Merino Wool Leggings
Inside Leg 69 69 70 70 71
Leg Width 23 23 24 25 26
Rise 28 30 30 31 31
Waist 62 64 68 70 72
Bag Size
40 x 30
40 x 30
40 x 30
40 x 30
40 x 30
Merino Wool Wide Leg Trousers
Inside Leg 63 65 65 65 65
Leg Width 24 26 37 28 29
Rise 31 32 33 35 36
Waist 74 76 78 81 82
Bag Size
40 x 30
40 x 30
40 x 30
40 x 30
40 x 30
Merino Wool Hoodie
Arm Length 53 53 56 56 57
Chest Measure 56 58 59 61 63
Bag Size
40 x 30
40 x 30
40 x 30
40 x 30
40 x 30
Merino Wool Round Neck Jumper
Arm Length 55 58 58 58 59
Chest Measure 44 46 48 50 52
Bag Size
40 x 30
40 x 30
40 x 30
40 x 30
40 x 30

 

Merino Socks - Bag Size 20 x 10 cm

Eye Pillow - Bag Size 20 x 10 cm

What are the different sizes of the robe products?
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Centimeters Inches
Length (underarm to hemline) 81 32
Arm Length (underarm to sleeve) 45 18
Shoulder Width  58 23
Contact
How can I contact you by email?
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Drop us a line any time at: team@pigletinbed.com

We will always reply within 24 hours but usually much sooner!

How do I find you on Social Media?
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There's nothing that makes us happier than seeing your photos, comments and feedback!

Find us on:

Instagram
Facebook
Pinterest

About our shipping, returns & exchanges
What are your shipping methods and how long until I receive my order?
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Orders are shipped for FREE within the UK from our warehouse in Yorkshire. Orders should be dispatched within 4 working days with DPD.

International deliveries are dispatched within 4 working days by one of our international couriers. Please note that duties and taxes may apply on international deliveries

Tell me a bit about your packaging
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We know that reducing plastic waste is as important to you as it is to us. So we use recyclable materials across all of our packaging wherever possible.

Typically your order is wrapped in string and packed in a linen drawstring bag. It's then wrapped in brown paper and popped into a cardboard box ready to be shipped to your doorstep.

If you would like any further details on this, get in contact with us at team@pigletinbed.com.

How do I return an item?
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Returns and exchanges are super simple and free with Collect+

To take advantage of our free returns, you'll need access to a printer. Follow the easy steps and you'll have a label generated, ready to print, attach it to your box/package, and take it along to your nearest Collect+ drop-off location.

NOTE: We're currently unable to offer the print-in-store service.

Click here to process a return


Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. However we do not accept returns on monogrammed items, liquids, or sealed items such as bath salts.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet or contact us about an exchange or return, please contact us at team@pigletinbed.com

What are your shipping rates?
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Click here to toggle the chart

Destination Shipping Type Order Value Shipping Cost
UK (Domestic) Free UK Shipping Any FREE
US & Canada Visit our US & Canada Store
EU EU Tracked Shipping Over £50.00 FREE
EU Tracked Shipping Under £50.00 £15.00
International International Tracked Shipping Over £400.00 FREE
International Tracked Shipping Between £280.00 - £399.99 £30.00
International Tracked Shipping Under £280.00 £45.00

 

EU
Ireland, Germany, Netherlands, Czechia, Belgium, Hungary, Poland, Denmark, Austria, France, Slovakia, Slovenia, Spain, Lithuania, Luxembourg, Italy, Sweden, Latvia, Estonia, Portugal, Finland, Croatia, Bulgaria, Romania, Greece, Cyprus, Malta


International
Monaco, India, Oman, Hong Kong, China, Turkey, Kuwait, Qatar, Australia, Switzerland, Singapore, Saudi Arabia, New Zealand, Norway, Israel, JapanIceland, Republic of Korea, United Arab Emirates, Cayman Islands

Orders & Discounts
What do I do if I want to cancel or change my order?
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No problem at all! Just get in contact with us at team@pigletinbed.com and we'll sort out whatever you need.

What forms of payment do you accept?
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You can safely and seamlessly pay through any of the following:

Visa, MasterCard, American Express and PayPal

Zip is also available at checkout - this allows you to spread the cost of your purchase over 4 interest-free payments. Click here to find out more about Zip.

I have a problem with my order
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For any faulty, missing or wrong items received give us a shout at team@pigletinbed.com.

Do you sell gift cards?
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Yes, of course! What a great present idea.

You'll find them here.

Unfortunately you cannot use a discount code when purchasing this product.

When will I receive my repeat order discount?
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Your discount code is typed on our little thank you note included in your package.

Get in contact with us at team@pigletinbed.com if you have any issues.

Piglet Perks
What are Piglet Perks?
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This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?
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Anyone with an account is automatically enrolled. You can create an account with us at here.

How do I earn points?
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You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

How do I view my points balance?
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Your point balance is on every page in the top bar.

How do I redeem my points?
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Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to how many points I can earn?
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No. The sky's the limit!

What do 'approved', 'pending' and 'cancelled' statuses mean?
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Approved: These points can be redeemed on rewards immediately

Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

What happens if a friend I referred cancels or returns their order?
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Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?
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You, or someone you referred, cancelled or returned a purchase.

I completed an activity but did not receive points!
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It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points at checkout?
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Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the scheme?
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If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enroll you and you will lose any points you have accrued.

What happens if I want to rejoin the scheme?
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Just contact us and we'll re-enroll you. However, your point total will begin from zero.

How can I report a problem or leave feedback?
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Please use our normal contact details team@pigletinbed.com.

Something went wrong, please contact us!

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