FAQ

As well as being exceptionally soft, linen's natural long fibres help to regulate your body temperature as you sleep with its breathability and high moisture absorbency. It's also perfectly weighted which helps to ease you into a wonderful deep sleep.

Linen is perfect for every season - fresh in the summer and warm in the winter. Another great quality of linen bedding is that it gets softer and softer with wear.

The production of linen is very sustainable as every part of the flax plant can be used. It is a rotation crop, farmed naturally in small batches.

Additional information can be found on I Love Linen. If you're interested in finding out more.

Our linens are sourced in France and sewn in China. We then package and ship your orders from our warehouse in Yorkshire.

There is a common misconception that linen is a tricky fabric to care for but it Is actually very durable and low maintenance.

Linen is a natural fabric that becomes softer and more absorbent with use (which is why we are such big fans) and is a breeze to care for. Here are a few pointers to help you make your linens last.

Washing:
Linen can be machine washed as well as hand washed. However, dry cleaning is not recommended.

Wash on a warm gentle cycle. A 40 degree wash is perfect for removing dirt and natural body oils, dissolving washing detergent as well as being eco-friendly.

An extra rinse will ensure that any powder residue Is removed as this can deteriorate linen fibres affecting their longevity.

Use a mild detergent and skip the fabric softener. Linen softens dramatically over time so no need to add softener.

Drying:
Air drying Is best but can leave your bedding feeling a touch stiff at first. To remedy this, we recommend a combination of line and machine drying. Stick your bedding In to the dryer for 10 minutes to soften, then hang on the line or spread flat whilst still damp to allow gravity to get rid of wrinkles.

Please note that linen dries faster than cotton so adjust tumble drier times accordingly to avoid scorching.

Ironing:
At Piglet we love the effortless, elegant texture of natural linen, however, they can be ironed whilst damp with a medium-hot iron, or steamed.

Stain Removal:
We strongly advise trying to tackle any stains as soon as possible by sprinkling with baking soda and adding a few drops of vinegar then blotting (not scrubbing). Bleaching Is not recommended as It breaks down fabric fibres.

You can order swatches of as many of our fabrics as you like here.

Drop us a line any time at: team@pigletinbed.com

We will always reply within 24 hours but usually much sooner!

There's nothing that makes us happier than seeing your photos, comments and feedback!

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Orders are shipped for FREE within the UK from our warehouse in Yorkshire. Orders should be dispatched within 4 working days with DPD.

International deliveries are dispatched within 4 working days by one of our international couriers. Please note that duties and taxes may apply on international deliveries

We know that reducing plastic waste is as important to you as it is to us. So we use recyclable materials across all of our packaging wherever possible.

Typically your order is wrapped in string and packed in a linen drawstring bag. It's then wrapped in brown paper and popped into a cardboard box ready to be shipped to your doorstep.

If you would like any further details on this, get in contact with us at team@pigletinbed.com.

Returns and exchanges are super simple and free with Collect+

To take advantage of our free returns, you'll need access to a printer. Follow the easy steps and you'll have a label generated, ready to print, attach it to your box/package, and take it along to your nearest Collect+ drop-off location.

NOTE: We're currently unable to offer the print-in-store service.

Click here to process a return


Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. However we do not accept returns on monogrammed items, liquids, or sealed items such as bath salts.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet or contact us about an exchange or return, please contact us at team@pigletinbed.com

No problem at all! Just get in contact with us at team@pigletinbed.com and we'll sort out whatever you need.

You can safely and seamlessly pay through any of the following:

Visa, MasterCard, American Express and PayPal

Zip is also available at checkout - this allows you to spread the cost of your purchase over 4 interest-free payments. Click here to find out more about Zip.

For any faulty, missing or wrong items received give us a shout at team@pigletinbed.com.

Yes, of course! What a great present idea.

You'll find them here.

Unfortunately you cannot use a discount code when purchasing this product.

Your discount code is typed on our little thank you note included in your package.

Get in contact with us at team@pigletinbed.com if you have any issues.

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Anyone with an account is automatically enrolled. You can create an account with us at here.

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

Your point balance is on every page in the top bar.

Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

No. The sky's the limit!

Approved: These points can be redeemed on rewards immediately

Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

Your pending points will become cancelled and will be removed from your account.

You, or someone you referred, cancelled or returned a purchase.

It can sometimes take a few minutes for us to process your activity and provide your points.

Not directly - please redeem your points for a voucher which can then be applied during checkout.

If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enroll you and you will lose any points you have accrued.

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Please use our normal contact details team@pigletinbed.com.